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Future-proof Your Business at the Retail Innovation Summit at the 2019 NAMM Show

Christian Wissmuller • Upfront • August 27, 2018

Bob Phibbs

Retail is evolving at an unprecedented speed, and harnessing new opportunities to transform business in today’s tech era has never been more critical. That’s why NAMM retail members are invited to attend the new Retail Innovation Summit at The 2019 NAMM Show. Held Wednesday, January 23 before the official opening of the Show, the Retail Innovation Summit will present a future-forward NAMM U educational experience, hosted by world-renowned retail guru Bob Phibbs, “The Retail Doctor.”

“Retail is changing around us, from the technology we use to market our products and services to the technology we use to manage our staff,” affirmed Phibbs. “I’ve found some really good tools for both, and we’re going to explore how they can help you get more sales. I’ll demystify the opportunities, so you can see how putting maybe only one into place will help you thrive in the new retail.”

As part of the daylong summit, Phibbs will cover the top trends, including the new technologies, platforms and more shaping the customer experience, and offer solutions to scaling business to meet them. Phibbs will also provide a futurist’s outlook on the strategies to help reshape business’s future and to encourage all levels of retailers to think more strategically about how they can innovate and add value—whether they’re an owner, manager or a first-time salesperson.

The daylong summit will include two parts. In the morning, participants will hear where the future of retail is headed and new concepts to implement in their places of business. In the afternoon, Phibbs will provide a hands-on workshop designed to help participants identify opportunities to set their stores up for retail success. In between the morning and afternoon session, a lunch will be provided.

Phibbs continues:  “One thing hasn’t changed about brick-and-mortar retail: The more you make people feel they matter, the more they will buy. Using these new ideas will help in your ability to do that better than anyone else!”

Registration to attend the Retail Innovation Summit is now open and free to NAMM members. To register or learn more about the Retail Innovation Summit, please visit:https://www.namm.org/thenammshow/2019/educational-sessions/nammu/retail-innovation-summit

The 2019 NAMM Show returns January 24-27 at the Anaheim Convention Center. Badge registration is now open by visiting: https://www.namm.org/thenammshow/2019/attend
Additional details of NAMM U, TEC Tracks, Event Tech and AES@NAMM education will be available in early fall.

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