Calling it the start of the next great chapter in its proud history of serving the MI and Pro Audio industries, KMC Music (www.kmcmusic.com) has announced that it has completed its transition from Fender Musical Instruments to JAM Industries ownership with the opening of a new corporate headquarters in Bloomfield, Connecticut, the relocation of its warehousing and distribution to the JAM Industries operations center in Southaven, Mississippi, and the implementation of new credit and order processing systems based in JAM Industries’ Montreal, Canada headquarters.
“An exciting new chapter in our history of service to MI and Pro Audio dealers is now underway,” KMC Music president Mark Terry said today. “We are looking forward to bringing to our dealers an unprecedented new array of business building sales and promotion programs designed to help them better meet the needs of their customers.”
Effective immediately, the new KMC Music corporate headquarters will be based in Bloomfield, Connecticut in a new campus that includes all executive offices, telemarketing, training, sales, marketing and customer support functions. The new address is 310 Newberry Road, Bloomfield, CT 06002. The general phone number is (855) 417-8677. “When it was time to select a new corporate headquarters we knew we didn’t want to stray far from our roots,” Terry explained. “We’re thrilled to remain in Bloomfield, where our company was founded and where so much of our history resides. Staying in Bloomfield also reaffirms our commitment to maintaining the core values that have made us the leading distributor of MI and Pro Audio solutions – a customer-centric focus, a commitment to exceed our customers’ every expectations, and our determination to always provide the broadest range of high value added products, programs, training, and service support.”
In addition, all KMC Music Accounts Payable/Receivable functions have now been moved from Fender Musical Instruments to the JAM Industries corporate headquarters in Montreal, Canada. Effective immediately, all credit inquiries should be directed to credit@jamindustriesUSA.com. The new KMC Music warehouse will be based out of JAM Industries’ 300,000 square foot, state-of-the-art automated operations and distribution center in Southaven, Mississippi. The address of the new warehouse is 4325 Executive Drive, Suite 300, Southaven, Mississippi 38672.
Amplifying Mark Terry’s message, KMC Music vice president of Sales James Tsaptsinos emphasized that, “All of the changes announced today are designed to enhance the way our dealers do business with KMC Music. We understand the vital role customer service and consistent communication play in ensuring that our businesses run smoothly together. The new KMC Music is ready to do even more business with our dealers and we look forward to sharing with them news about a number of tremendous new business opportunities. We look forward to a great Second Half 2015!”
Photo: James Tsaptsinos, vice president of sales; Mark Terry, president; Roger Hart, vide president of merchandising.
