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Antari USA Launches 24/7 On-Call Customer Support Program

Christian Wissmuller by Christian Wissmuller
January 24, 2025
in Supplier Scene
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Antari Lighting and Special Effects, a global leader in atmospheric and special effect solutions, has been serving the professional and mobile entertainment industries for over 40 years. Known for its product quality and reliability, Antari also upholds high standards in customer service. 

In line with these values, Antari USA, the manufacturer’s U.S. distributor, is proud to announce the launch of its 24-hour on-call customer support program, designed to provide unmatched assistance whenever customers need it.

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“Antari USA understands that issues don’t always arise during regular office hours. Whether it is troubleshooting a machine or addressing technical questions, our service team is here to help,” said Ray Villasenor, General Manager of Antari Lighting and Effects USA.

Starting February 1, 2025, this on-call customer support program ensures that customers can confidently use Antari products knowing that help is always just a call away—a feature that could be invaluable.

“Getting support on the spot can make the difference between a failed or successful event,” added Ralph Munoz, Antari USA Service Department Manager. “We’re here to help debug issues when it matters most to the customer.”

Antari USA recognizes that customers have many options when it comes to special effects solutions, but this new service adds another compelling reason to make Antari the go-to choice. This initiative emphasizes the company’s commitment to delivering exceptional service and dependable products for the industry.

Customers can reach Antari USA’s on-call customer service at 888-290-7882 for assistance. Antari USA is ready to provide support when it matters most.

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