Gibson has launched a free, virtual, and fully-interactive guitar tune-up service, the Gibson Virtual Guitar Tech Service. A global experience, the service matches players worldwide with Gibson’s team of professional techs in real-time to cover basic tune-ups for guitar, bass, electric and acoustic players in any genre or style. The Gibson Virtual Guitar Tech Service in available in multiple languages, including Spanish, French, German and English, reaching across time zones in Europe and the USA with more territories to be added.
Gibson Virtual Guitar Tech Service is personalized for any player who wants to self-service their instrument. Unlike online instructional videos, you will not be alone; the Gibson Virtual Guitar Tech Service provides you with real-time, interactive, video assistance from an experienced Gibson technician to help guide the process. With Gibson’s free online one-on-one video conference calls, the Gibson Virtual Guitar Tech Service will assist with your Gibson, Epiphone, Kramer or Steinberger electric or acoustic guitar, ukulele, banjo, mandolin, or electric bass.
To schedule an appointment, first go to www.Gibson.com and schedule a free 30-minute one-on-one consultation call with a VGT. On this video conference call, you’ll discuss the instrument type, condition, any issues you’re currently experiencing and what type of services are needed. The VGT will ask questions about your playing and style, as well as, your experience and comfort level with working on your own instrument. The VGT will give you a list of the basic tools and supplies needed to successfully perform the tune-up tasks.
Upon completing step 1, schedule a free 60-minute one-on-one Basic Guitar Tune Up Service with a VGT. This appointment is confirmed after your initial consultation call in order to give you time to order the recommended supplies and tools. The VGT will guide you–via real-time video–step-by-step through the process of servicing your instrument.
