Hal Leonard has added a “Let’s Chat” feature to their Dealer Access website providing their accounts with quick, easy access to a sales rep.
Let’s Chat permits retailers to type a question or start an online conversation and get a quick reply from a Hal Leonard sales representative. The Let’s Chat option is available during regular business hours seven days a week so stores can get an answer quickly even on weekends.
“We’re already proud of our seven days a week of phone service,” said David Jahnke, senior V.P. – National Sales for Hal Leonard, “but we know sometimes it’s even quicker to type a question while you’re working with a customer. We wanted to provide this option as just another way to be as helpful and efficient as possible.”
The Hal Leonard call center crew works out of the Milwaukee headquarters and currently has over 40 team members, all of who have extensive product training and most of whom are also musicians.
In order to access the Hal Leonard Dealer Access website, retailers must have an account with the company. Interested parties can contact the Hal Leonard E-Z Order Line at 1-800-554-0626 to get set up. Retailers who already have a Hal Leonard account can visit dealers.halleonard.com to start chatting today.
