Hosa Technology, Inc. has announced the launch of its online dealer portal. The new dealer portal grants Hosa official resellers, distributors, and contractors the ability to review all pertinent details of their account including billing, order status, and shipment tracking.
Commerce runs quickly and the need to access details in a timely fashion is more important than ever. Thanks to the fully integrated Hosa dealer portal, inquiries into stock and account details are always up to date. Customers will be able to avoid backorders, confirm order status, review invoices, and find tracking information from one convenient site.
Also available is the ability for authorized dealers to place orders directly through the portal. This minimizes errors by eliminating the amount of times information has to be re-interpreted when placing orders via phone, email, or fax. All submissions will go directly into the order queue for fulfillment.
Customers will also be able to submit requests like return authorizations through the dealer portal. The form will include the necessary information needed that often requires a number of back-and-forth communications to resolve.
“Hosa takes pride in being accessible to our customers,” said Jose Gonzalez, Hosa’s director of Marketing & Product Development. “Today, this means more than phone and email, as customers expect direct access online. Our dealer network is extensive and the ability for all of them to access information and submit requests online will be a huge asset in increasing efficiency on both ends.”
The Hosa Online Dealer Portal can be accessed at dealer.hosatech.com.
