Manufacturing

Careers — Manufacturing - Steinway & Sons Buyer's Guide Pianos Grands Uprights Exotic Woods Special Collections Limited Editions Bespoke Boston & Essex Spirio Spirio R Music & Artists Education Find a Teacher Higher Education K-12 Select Studios music teachers Selection Room Careers Showrooms Find a Showroom Countries Choose Country or Region Open Positions Manufacturing Retail Sales & Management Manufacturing Finance & Corporate Music Technology & IT Custom Piano Technician — Astoria, New York City Position Summary: Steinway & Sons is looking for Custom Piano Technician to join the team at our manufacturing plant in Astoria, Queens! The Custom Piano Technician will assist in the assembly, repair, and finishing of custom pianos. They will report to and assist the head of R&D in completing special and custom pianos. The ideal candidate has strong technical and woodworking knowledge, attention to detail, and a commitment to delivering exceptional craftsmanship and customer service. Main Responsibilities: • Handcrafts and finishes parts for individual pianos to meet design objectives using hand tools, woodworking machinery and finishing equipment as required. • Fits and installs parts to close tolerances using gauges and patterns • Collaborate with the greater Special Pianos team to ensure piano designs are achievable to the highest possible quality • Collaborate with the manufacturing staff to ensure all custom pianos continue to progress according to the production schedule • Assist in the coating of custom pianos as designed • Recommend and/or analyze materials, equipment, and practices used in the project. • Collaborates with the design group to change plans if problems arise. • Collaborates with the operations department to identify and troubleshoot problems. • Performs other related duties as assigned. Requirements • Strong background in Cabinetry/Finish Carpentry • Ability to read mechanical drawings and translate to parts and pianos. • Knowledge of veneer matching and finishing a plus but not a requirement • Must pass OSHA requirements for wearing a half mask organic vapor respirator. • Excellent verbal and written communication skills. • Excellent organizational skills and attention to detail. • Excellent time management skills with a proven ability to meet deadlines. • Strong analytical and problem-solving skills. • Proficient with Microsoft Office Suite or related software. The estimated annualized base salary range for this role is $70,000-$80,000. Compensation will vary based on skills and experience. New employees are eligible to participate in a robust benefits package on the first day including medical, dental, vision, FSAs, generous 401k contribution, paid holidays, vacation and sick leave, professional development, and more. Salary Description $70,000 - $80,000 APPLY NOW Mechanical Engineer — Astoria, New York City Position Summary: Steinway is looking for experienced Mechanical or Manufacturing Engineers who has experience building musical instruments or woodworking, to lead the design, production, and refinement of our instruments. This hands-on role combines mechanical and manufacturing engineering expertise with deep knowledge of piano craftsmanship, finishing, acoustics, and process optimization (Lean/DFMA). The successful candidate will provide technical leadership, mentor engineers and technicians, drive continuous improvement and innovation, and ensure every piano meets the highest standards of quality, performance, and acoustic excellence while advancing the legacy of our instruments. This role currently has two openings. Main Responsibilities: • Lead engineering and manufacturing initiatives across piano design, materials, assembly, finishing, and acoustic performance • Test and analyze components, assemblies, and materials to ensure exceptional quality and sound • Provide technical guidance and troubleshoot complex issues across production, quality, and engineering teams • Apply Lean, DFMA (Design for Manufacturing and Assembly), and other process optimization principles to improve efficiency, quality, and manufacturability • Maintain and manage detailed engineering documentation, parts models, construction orders, and PLM records • Mentor engineers and technicians, fostering best practices, multi-disciplinary knowledge, and cross-functional collaboration • Drive continuous improvement and innovation, balancing respect for legacy systems with modern engineering approaches Requirements Qualifications, education and experience: • Bachelor’s degree in Mechanical, Manufacturing, or related Engineering field required; advanced degrees a plus • 5–10+ years of progressive engineering experience in precision manufacturing, musical instruments, or woodworking-intensive industries required. • Proven expertise in piano engineering, piano technician work, and/or woodworking/finishing • Hands-on problem-solving experience, including troubleshooting complex systems, materials, and processes • Familiarity with CAD modeling tools (NX, SolidWorks, or similar) and PLM software • Knowledge of piano acoustics or audio system performance highly desirable • Strong project management and planning skills, with the ability to organize, prioritize, and deliver complex projects • Strong ability to work independently, provide technical leadership, and mentor colleagues • Demonstrated understanding of wood technology, finishing techniques, and piano component interactions • Experience applying Lean principles, DFMA, or other process improvement methodologies The estimated annualized base salary range for this role is $85,000-$110,000. Compensation will vary based on skills and experience. New employees are eligible to participate in a robust benefits package on the first day including medical, dental, vision, FSAs, generous 401k contribution, paid holidays, vacation and sick leave, professional development, and more. Salary Description $85,000 - $110,000 APPLY NOW Maintenance Manager — Astoria, New York City Position Summary: Steinway & Sons is seeking an experienced Maintenance Manager for our manufacturing plant in Astoria, Queens. This role is responsible for day-to-day supervision of union maintenance personnel, ensuring safe, reliable operation of production machinery and facility systems. This role is hands-on, highly visible on the production floor, and critical to maintaining uptime, safety, and regulatory compliance in a high-profile automated manufacturing environment. Main Responsibilities: • Oversee upkeep and maintenance needs of the office and factory space • Supervise maintenance activities supporting automated production equipment, CNC machinery, robotics, dust collection, and finishing operations • Act as first responder to equipment breakdowns; troubleshoot mechanical, electrical, PLC, and robotic issues • Create and implement preventative maintenance schedules for machinery and equipment. Designate work assignments to internal maintenance and external contractors and ensure jobs are completed to high standards and that all equipment and tools are well maintained to meet production needs. • Proactively seeks out waste of resources and initiates actions to improve methods and reduce costs. • Assign daily work and emergency repairs based off facilities needs • Ensures that health and safety policies are complied with, through thorough safety trainings for all employees and conducting site safety assessments to identify all safety hazards. • Monitor equipment and parts inventory, working with vendors to manage orders, pricing, and services. • Ensures involvement of the Maintenance Department to support ongoing capital projects. • Track expenses and oversee the budget for maintenance. • Deliver strong operational performance by ensuring compliance with regulatory agency standards and programs (local, city, and state). Maintains a variety of manual and electronic files related to facilities inspections and compliance reporting. • Assists in the selection of new hires as well as on going coaching, development, and discipline of current union maintenance staff. Requirements • At least 5 years of industrial maintenance experience and at least 2 years of supervisory experience • Able to analyze, plan and solve problems • Able to read prints and drawings and have solid math and mechanical aptitude • Familiar with CMMS systems, Robotics ( Fanuc / ABB ) and PLC’s ( Allen Bradley / Siemens ) • Able to communicate effectively with diverse groups • Must have good working knowledge of OSHA regulations and practices • Must have broad experience and familiarity with building systems (HVAC, electrical, mechanical, hydraulic/pneumatic, fire safety) • Must have or be able to acquire required certificates of fitness from FDNY to maintain the plant • Must be able to maintain all permits to operate equipment and air permits with all government agencies (DEP, DEC, EPA) The estimated annualized base salary range for this role is $80,000-$95,000. Compensation will vary based on skills and experience. This role also offers re-location assistance if applicable. New employees are eligible to participate in a robust benefits package on the first day including medical, dental, vision, FSAs, generous 401k contribution, paid holidays, vacation and sick leave, professional development, and more. Salary Description $80,000 - $95,000 APPLY NOW Manufacturing Supervisor — Astoria, New York City Position Summary: Steinway & Sons is currently looking for a Production Supervisor to oversee a team in our piano manufacturing Plant located in Astoria, Queens. The Production Supervisor will be responsible for scheduling and assigning work, inspecting department production, and coordinating interdepartmental activities to meet production targets and quality standards. They will monitor and prioritize the workflow of production to meet deadlines as well as provide direct feedback to the leadership team. Main Responsibilities: • Maintain a safe work environment at all times • Ability to set daily/weekly/monthly goals, communicating them effectively to employees • Maintains quality service by establishing and enforcing organization standards. • Coordinate and supervise workflow within the department • Develop and implement a production schedule according to projected requirements • Maintain effective employee relations – handles first step in grievance procedure • Critical thinking and problem-solving skills, including the ability to spot issues in efficiency/productivity and suggest improvements • Provides manufacturing information by compiling, initiating, sorting, and analyzing production performance records and data; answering questions and responding to requests • Maintain and control inventory of required materials and equipment • Completes production plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; reporting results of the processing flow on shift production summaries • Training of new employees and upgrading skills of current employees • Orientation and instruction of new employees • Supervise maintenance of department tools, machines, and equipment • Accomplishes manufacturing staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Requirements • Qualifications, education, and experience: • High School graduate • 5+ years leadership experience in a manufacturing environment • Ability to read and analyze engineering specifications and drawings • Lean manufacturing experience preferred • Union environment experience a plus • Excellent computer skills, including Microsoft office • Outstanding organizational and leadership abilities The estimated annualized base salary range for this role is $80,000-$100,000. Compensation will vary based on skills and experience. New employees are eligible to participate in a robust benefits package on the first day including medical, dental, vision, FSAs, generous 401k contribution, paid holidays, vacation and sick leave, professional development, and more. Salary Description $80,000 - $100,000 APPLY NOW Pattern Shop Supervisor — Astoria, New York City Position Summary: Steinway & Sons is currently looking for a Pattern Shop Supervisor to oversee a team in our piano manufacturing Plant located in Astoria, Queens. This professional is responsible for leading all pattern-making operations that support the manufacturing of high-quality pianos. This role oversees the design, fabrication, maintenance, and storage of production patterns, templates, jigs, fixtures, gauges, and tooling used throughout the woodworking and piano assembly processes. The supervisor ensures that pattern shop output meets engineering specifications, supports efficient manufacturing, and maintains the precision required for premium piano production. The position supports standard production models as well as highly customized, bespoke instruments built to unique customer specifications. Essential Duties and Responsibilities • Supervise daily activities within the Pattern Shop to ensure timely completion of tooling and pattern requirements. • Manage the fabrication, repair, modification, and maintenance of production patterns, templates, tooling, and fixtures. • Ensure patterns are produced accurately according to engineering drawings, CAD models, and manufacturing specifications. • Coordinate priorities with Engineering, Product Development, Wood Shop, and Production departments. • Train, mentor, and develop Pattern Shop personnel preserving traditional woodworking and cabinetmaking techniques unique to Steinway • Develop and maintain tooling (patterns, templates, jigs, fixtures, gauges) used in the production of piano components • Support new product development and design change implementation. • Troubleshoot manufacturing issues related to tooling accuracy and pattern performance. • Interpret engineering drawings, CAD models, and design specifications. • Provide tooling recommendations that improve manufacturability and efficiency. • Assist with prototype development, testing, and validation. • Support the production of custom, bespoke Steinway pianos through the fabrication of unique components • Collaborate with engineering and designers to develop specialty tooling for custom and limited-edition pianos. • Develop prototype patterns and fixtures for one-of-a-kind instruments. • Ensure customized designs can be manufactured while maintaining structural integrity, acoustic performance, and quality standards. • Verify and maintain dimensional accuracy and functionality of all patterns, templates, and fixtures. • Work closely with Quality Assurance and Engineering teams to resolve production issues. • Maintain documentation and revision control of all pattern shop tooling. • Maintain a safe and organized work environment. • Ensure compliance with OSHA regulations and company safety policies • Conduct safety training and routine workplace inspections. Requirements • High School Diploma or GED required. • Technical degree, apprenticeship, or certification in Pattern Making, Tool & Die, Manufacturing Technology, Industrial Technology, or related field a plus. Experience • Minimum 5 years of experience in pattern making, tooling, woodworking, or manufacturing operations. • Minimum 2 years of supervisory or team leadership experience. • Experience in musical instrument manufacturing, cabinetry, furniture manufacturing, or precision woodworking preferred. • Excellent organizational, communication, and leadership abilities. • Knowledge of woodworking materials and manufacturing methods used in piano, furniture or general wood woodworking production. • Strong understanding of pattern making, tooling design, and manufacturing processes. • Ability to read and interpret engineering drawings, CAD models, and technical specifications. • Experience with CNC machining and CAD/CAM software. • Strong problem-solving and troubleshooting skills. • Proficiency with Microsoft Office and manufacturing systems. • Union environment experience a plus The base salary range for this role is $90,000-$100,000. Compensation will vary based on combination of skills and experience. New employees are eligible to participate in a robust benefits package on the first day including medical, dental, vision, FSAs, generous 401k contribution, paid holidays, vacation and sick leave, professional development, and more. Salary Description $90K - $100K APPLY NOW PLC Maintenance Technician — Astoria, New York City Position Summary: Steinway & Sons is seeking a highly motivated PLC Technician with at least five years of experience in industrial automation, controls, and equipment maintenance. The successful candidate will be responsible for troubleshooting, repairing, and maintaining manufacturing equipment and control systems to support daily production operations. This hands-on role requires expertise in PLC programming, electrical controls, and electronic repair while working closely with the Maintenance Manager to ensure equipment reliability, operational efficiency, and continuous improvement throughout the facility. Job Elements or Tasks: • Perform PLC implementation and programming • Perform regularly scheduled backups of all PLC programs • Create and back-up all ladder logic diagrams and drawings required for production equipment • Maintain Electro-Pneumatic controls, fluid power transmissions, and hydraulics • Ensure work is in compliance with all OSHA and NEC regulatory policies and procedures • Specify and identify materials and other items required to perform the job • Maintain work area to ensure it is safe, clean, and efficient • Participates in cross-training efforts • Keep accurate records of all jobs worked • Must be available for emergency callouts 24/7 • Perform other maintenance duties and activities as required • Perform all daily maintenance functions and 5S requirements (i.e. clean and sweep area) • Enter data in Upkeep and Synerion, and close work orders as required • Perform other functions in the department as necessary Requirements • A high level of engineering principles theory and knowledge, equivalent to a 4-year technical college education. • 5 years of experience working with PLCs • Ability to read, interpret, and modify schematics and ladder logic diagrams. • Broad judgment, initiative, and ingenuity with a moderate degree of physical demand when performing the job. • Perform work in physically demanding conditions with periods of heavy lifting greater than 50 lbs. • Ability to work in conditions that include exposure to various types of elements such as cold, heat, noise, dust, oil, cleaners, etc. The estimated annualized base salary range for this role is $40 - $42 an hour. Compensation will vary based on skills and experience. New employees are eligible to participate in a robust union benefits package including medical, dental, vision, FSAs, paid holidays, vacation and sick leave, professional development, and more. Salary Description $40 - $42 an hour APPLY NOW Porter — Astoria, New York City Position Summary: The Porter role at Steinway & Sons is responsible for maintaining a clean office and factory environment, here at our manufacturing plant in Astoria, Queens. This role will clean the cafeteria, bathrooms, and workspaces in the factory and office areas, as assigned. This role requires your shift to begin at 2 PM or later. Requirements • Cleans floors, windows, tables, and chairs in the factory •Fills toilet paper, paper towels, and soaps in toilets as required • As a regular routine, cleans factory toilets • Perform all daily maintenance functions and 5S requirements (i.e. clean and sweep area) • Train others as required •Enter data in T&A and close work orders as required • Perform other functions in the department as necessary Job Requirements • Requires no experience. Requires approximately 2-4 weeks break-in. Requires a moderate degree of physical effort, and a light to moderate degree of mental effort. No injuries are probable. Working conditions include a high degree of soil, and odor and fumes from chemicals used in cleaning. Salary Description $22.72 per hour APPLY NOW Steinway Apprenticeship Program — Astoria, New York City Position Summary: Steinway’s apprenticeship program is a paid, full time, two-year development opportunity that offers you the chance to gain hands-on work experience while also learning the theory and techniques behind piano fabrication, assembly, tuning, regulation, and more. Learn More A career with Steinway & Sons is an opportunity to become a part of piano and music history. Steinway & Sons Apprenticeship Program Apply take your career further Careers at Steinway Learn More Social responsibilty Our Commitement Learn More Visit Steinway Find a retail location to see a Steinway piano in person. Find a Location Contact Us Have all your questions answered — by phone or email. Contact Us"> Our Newsletter Keep abreast of Steinway & Sons in the news and the arts. 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