KMC Music has announced the appointment of industry veteran Samantha Pink to the position of director of Business Operations, reporting directly to KMC president Mark Terry.
Effective immediately, Pink assumes responsibility for ensuring the smooth operation and integration of all the various departments within KMC, including distribution, service, and MIS, as well as overseeing the flow of product from the vendors to the warehouse and out to the customer. In addition, Pink acts as a key interface with relevant departments in the JAM Industries corporate headquarters in Montreal, Canada, with responsibility for establishing and reporting on KPIs, tracking budgets, and troubleshooting various issues.
“Samantha brings more than 20 years of retail experience in a broad range of industries to her new position at KMC,” Terry said today. “Her background in pro audio, home furnishings, and clothing retail is going to significantly enhance every area of our operations, including order fulfillment optimization, inventory management, quality control of vendor supplied product, information technology, and operations metrics. She is going to be a key member of our senior management team.”
Samantha Pink brings an extensive MI and pro audio background to her new position at KMC. She held a number of increasingly strategic positions at Full Compass Systems, the leading national retailer of pro audio, pro video, AV, lighting and musical Instruments, over a 14 year period that culminated with her tenure as Vice President of Procurement, Product, Merchandising, & Planning. Other important experience includes positions at Bob’s Discount Furniture, Music People, and Land’s End.
“I am extremely proud to join the KMC team at this particular juncture in the company’s history,” she said today. “KMC is rapidly building out business units, adding new vendors across multiple markets and product categories, and expanding the number of product SKUs it offers its customers. Maintaining best-in-class performance in all areas of the company’s business operations is going to be critically important to its long-term success. I look forward to developing and implementing the programs that will help to achieve this goal.”
Samantha Pink graduated from Concordia University where she earned a Bachelor of Arts degree in Business Management and Communications. She resides in Essex, Connecticut.
